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Terms and Conditions

Club Bentota Terms and Conditions

Web Site User Agreement
This Web Site is owned and operated by CLUB BENTOTA, a company duly incorporated under the Companies Law of Sri Lanka, having its registered office at Paradise Island, Aluthgama, Sri Lanka, in the Democratic Socialist Republic of Sri Lanka (hereinafter, as and when the context so requires, called and referred to as "Club Bentota").
By accessing and using this Web Site, you agree to be bound by the terms and conditions of use, set out herein. The attached terms of online reservations shall apply, when you make your reservations or purchases online and shall form part and parcel of this Agreement. The Principals of Data Protection of Club Bentota is also annexed hereto for your reference.
Terms and Conditions of Use
Acceptable Use
You may use this Web Site in accordance with these terms and conditions for lawful and proper purposes complying with all applicable laws, regulations and codes of practice in Sri Lanka and/or other jurisdictions from which you are accessing the Web Site.
In particular you agree you will not

  • Post, transmit or disseminate any information via this Web Site which is or may be harmful, obscene or otherwise illegal,
  • Use this Web Site in a manner which causes or may cause infringement of the rights of another.
  • Use any software, routine, procedure or device to interfere or attempt to interfere with the operation or functionality of this Web Site including but not limited to making available corrupt and/or fraudulent data, viruses via whatever means or interfere with its availability to others.
  • Deface, alter or interfere with the look and feel of this Web Site or underlying software code.
  • Take any action that imposes an unreasonable or disproportionately large load on the Web Site or related infrastructure.
  • Obtain or attempt to obtain unauthorized access by whatsoever means to any of our networks.

Where Club Bentota believes in its absolute discretion that you are in breach of any of these terms and conditions, without prejudice to any of our rights at law or otherwise, we reserve the right to deny you access to this Web Site.
Copyright and Restrictions on Use
All trademarks, service marks, copyright, database rights, and other intellectual property rights in materials on this Web Site as well as the organization and layout of this Web Site together with the underlying software belong to Club Bentota or its licensors. The trademark, service mark and logos of Club Bentota and its licensors must not be used, modified or adapted in any way without the prior written authorization. The material on this Web Site and the underlying software codes may not be copied, modified, altered, published, broadcast, distributed, linked to another Web Site, sold or transferred in whole or in part without an express written permission. However, the information contained here may be downloaded, printed or copied for your personal non-commercial use.
Disclaimer, Limitation of Liability and Indemnity

  • This Web Site has been compiled in good faith by Club Bentota. No representation is made or warranty given, either express or implied as to the completeness or accuracy of the information that it contains, that it will be uninterrupted or error free or that any information is free of bugs, viruses, worms, trojan horses or other harmful components.
  • To the maximum extent permitted by law, Club Bentota disclaims all implied warranties with regard to information, products, services and material provided through this Web Site. All such information, products, services and materials are provided "as is" and "as available" without warranty of any kind.
  • This Web Site may contain links to Web Sites operated by third parties. Such links are provided for your reference only and your use of these sites may be subject to terms and conditions posted on them. Club Bentota inclusion of links to other Web Sites does not imply any endorsement of the material on such Web Sites and Club Bentota accepts no liability for their contents.
  • By accessing this Web Site you agree that Club Bentota will not be liable for any direct, indirect or consequential loss or damages of any nature arising from the use of this Web Site, including information and material contained in it, from your access of other material on the internet via web links from this Web Site, delay or inability to use this Web Site or the availability and utility of the products and services.
  • You further agree to indemnify, hold Club Bentota, and its service providers harmless from and covenant not to sue Club Bentota for any claims based on using this Web Site.

Modification of Terms

  • Club Bentota may make improvements and/or changes in the products, services and prices described in this Web Site at anytime without notice. Changes are periodically made to the Web Site. Club Bentota may amend these terms by posting the amended terms on this Web Site. Continued use of this Web Site following such changes shall constitute your acceptance of such changes.

Age and Responsibility

  • You represent you are of sufficient legal age to use this Web Site and you possess the legal right and ability to enter into this Agreement and use this site in accordance with all of the applicable terms and conditions and create binding legal obligations for any liability you may incur as a result of the use of this Web Site under your name or account including, without limitation, all use of your account by others including minors living with you.

General information on data protection and the purpose of data storage:

What data do we collect?

Reservations/Purchases
  • 1. Whenever you make a hotel reservation or purchase using Club Bentota Web Site, we collect the data that we require to make the reservation or sale, particularly your name, telephone number and e-mail address, your residential address ("contact details"), as well as your arrival and departure dates, the type of room reserved ("reservation details") only in order to reservation is initiated
Who gets my data?
  • Whenever you make a reservation using Club Bentota Web Site, your reservation details are passed onto the reservations staff to enable the reservation to be made. The technical staff members and subcontractors who handle the website may monitor data generated from the website for the sole purpose of ensuring error-free operations. All such staff and subcontractors are bound by a strict confidentiality agreement. Apart from this, your data is not passed on to any third parties. Under no circumstances will Club Bentota Web Site sell or lend out your contact details. In exceptional circumstances, legal regulations, judicial or official orders may require us to hand data over to the relevant authority or court. However, this is only undertaken within the framework of our legal obligations.

Information on data protection

How safe is it to transfer data to Club Bentota Web Site?

  • The payment gateway is provided by Global Payments Asia Pacific Lanka Pvt Ltd. The payment gateway uses Secure Socket Layer (SSL) with 128 bit encryption keys and 3D-Secure. Credit card details will only be stored in the Global Payments secure server.
How secure is my data on the Club Bentota Web Site database?
  • We apply Club Bentota Web Site's strict safety standards for our database and Internet server in order to provide effective protection against loss, misuse, unauthorized divulgence, alteration and deletion of and unauthorized access to your data.

Cancellation & No Show Policy:

  Summer 2010
  • Upto 07 days prior to arrival - no charge
  • 07 - 03 days prior to arrival - 01 night's charge on basis booked.
  • Less than 03 days and no-shows - full stay on basis booked.
  01st November - 30th November & 01st March - 20th April
  • Upto 14 days prior to arrival - no charge.
  • 7 - 14 days prior to arrival - 01 night's charge on basis booked.
  • 3 - 7 days prior to arrival - 03 night's charge on basis booked.
  • Less than 3 days and no-shows - full stay on basis booked.
  01st to 23rd December - 10th and 15th January - 28th January
  • Upto 21 days prior to arrival - no charge.
  • 10 - 21 days prior to arrival - 01 night's charge on basis booked.
  • 7 - 10 days prior to arrival - 03 night's charge on the basis booked.
  • Less than 7 days and no-shows - Full stay on basis booked.
  24th December 2010 - 14th January 2011
  • Upto 31 days prior to arrival - no charge.
  • 30 - 21 days prior to arrival - 01 night's charge on basis booked.
  • 20 - 14 days prior to arrival - 25% of the full charge on basis booked.
  • 14 - 7 days prior to arrival - 50% of the full charge on basis booked.
  • Less than 7 days and no-shows - Full stay on basis booked.